Wetsuits

wetsuit image

Click here to donwload the e-catalogue.

Please contact info@oneillwetsuits.com for all Wetsuit inquiries. 

Phone: 800-538-0764 

Additionally, see below List of Retailers for Wetsuit Customer Service


List of Retailers by provinces :


- ALBERTA -
                     

Barry Jay's Marine  12340 142 St. NW  Edmonton               AB           T5L 2H1   CA            (780) 428-2628       http://www.barryjaysmarine.com

Hyperactive Watersports       109 East Chestermere Dr.      Chestermere           AB           T1X 1A1   CA            (403) 277-9118                http://www.hyperactivewatersports.com

MEC         830 10th Ave. SW   Calgary    AB           T2R 0A9  CA            (403) 269-2420       http://www.mec.ca

MEC         12328 102nd Ave. NW            Edmonton               AB           T5N 0L9   CA            (780) 488-6614       http://www.mec.ca

Shuswap Ski & Board             521 58th Ave. SE     Calgary    AB           T2H 0P7  CA            (403) 255-0045       http://www.shuswapsnb.com

Swimco Aquatic Sports          6403 Burbank Rd. SE              Calgary    AB           T2H 2EI   CA            (403) 259-6113      

Wizard Lake Marine               4440 50 Ave.           Calmar    AB           T0C 0V0   CA            (780) 985-4200       http://www.wizardlakemarine.com

 
 
 - BRITISH COLUMBIA -
 

Active Baby             1985 Lonsdale Ave. N. Vancouver          BC            V7M 2K2 CA            (604) 986-8977       http://www.activebaby.ca

Airtime Boardsports               3671 West 4th Ave.                Vancouver               BC            V6R 1P2  CA            (604) 734-9463                http://www.airtimeboardsports.com

Alberni Outpost      109 Trans-Canada Hwy          Duncan    BC            V9L 3P8   CA            (250) 597-2727       http://www.albernioutpost.com

Alberni Outpost      3025 Comox Rd.      Courtenay                BC            V9N 3P7  CA            (250) 941-4243       http://www.albernioutpost.com

Alberni Outpost      3200 North Island Hwy           Nanaimo BC            V9T 1W0 CA            (250) 760-0044       http://www.albernioutpost.com

Alternative Groove 6750 North Island Hwy           Nanaimo BC            V9V 1S3  CA            (250) 390-7433       https://www.alternativegroove.ca

Aunt Em's               2670 West Broadway             Vancouver               BC            V6K 2G3  CA            (604) 738-0340      

Baby & Me              1969 Harvey Ave.    Kelowna  BC            V1Y 6G5  CA            (250) 717-0556       http://www.babyandme.ca

Beach Bungalow     2115 Hunter Frontage Rd.      Christina Lake         BC            V0H 1E2  CA            (250) 447-9030      

Beaches Swim & Fitness        14855 Marine Dr.    White Rock             BC            V4B 1C1  CA            (604) 531-5666       http://www.beachesswimwear.ca

Beaver Aquatics      760 Island Hwy       Campbell River       BC            V9W 2C2 CA            (250) 287-7652       http://www.beaveraquatics.ca/

Big Sun    4311 27th St.          Vernon    BC            V1T 4Y5   CA            (250) 545-9313       http://www.bigsun.ca

Bo Peep Boutique   359 Reid St.            Quesnel   BC            V2J 2M5  CA            (250) 992-7753       http://www.bopeep.ca

Board Stiff              542 2nd Ave.           Fernie      BC            V0B 1M1 CA            (250) 423-3473       http://www.boardstiffgear.com

Boathouse Marine  2670 Trans-Canada Hwy        Salmon Arm            BC            V1E 4N7  CA            (250) 832-7515                http://www.boathousemarine.com

California Day         6801 A 83rd St.       Osoyoos  BC            V0H 1VO CA            (250) 495-5150      

Captains Village Marina         877 Captains Village Way      Scotch Creek           BC            V0E 3L0   CA            (250) 955-2424                http://www.captainsvillage.com

Caribou Ski Source  19 North 1st Ave.    Williams Lake         BC            V2G 4S1  CA            (250) 398-5923      

Chicken Little          4407  29th St.         Vernon    BC            V1T 5B6  CA            (250) 549-1221       http://www.chickenlittle.ca

Christina Lake Marina             173 Larson Rd.        Christina Lake         BC            V0H 1E0  CA            (250) 447-6122                http://www.christinalakemarina.com

Coastline Surf & Sport            1417 Broad St.        Victoria   BC            V8W 2B2 CA            (250) 382-2123       http://www.coastlinesurf.com

Coastline Surf & Sport            152-560 Johnson     Victoria   BC            V8W 3C5 CA            (250) 382-2123       http://www.coastlinesurf.com

Comox Valley Kayaks              2020 Cliffe Ave.      Courtenay                BC            V9N 2L3  CA            (250) 334-2628                http://www.comoxvalleykayaks.com

Cove Apparel           7145 B Market St.   Port Hardy               BC            V0N2P0   CA            (250) 949-7553      

Cruzwear                 539 Bernard Ave.    Kelowna  BC            V1Y 6N8  CA            (250) 860-8879       http://www.cruzwear.com

Deep Cove Sports    352 Lynn Ave.          North Vancouver     BC            V7J 2C5   CA            (604) 987-2202       http://www.deepcoveoutdoors.com

Diving Dynamics     1884 Ambrosi Rd.   Kelowna  BC            V1Y 4R9  CA            (250) 861-1848       http://www.divingdynamics.com

Dockside  2053 Campbell Rd. Kelowna  BC            V1Z 1S8   CA            (250) 765-3995       http://www.docksidemarine.com

Ecomarine               1668 Duranleau St. Vancouver               BC            V6H 3S4  CA            (604) 689-7575       http://www.ecomarine.com

Emerald Ocean Ventures       199 Dallas Rd.         Victoria   BC            V8V 1A1  CA            (250) 380-9119       http://www.divevictoria.com

Endless Adventure  1290 Hwy 6             Crescent Valley       BC            V0G 1H0 CA            (250) 359-8181       http://www.endlessadventure.ca

Feral Boardsports   15626 Marine Dr.    White Rock             BC            V4B 1E2  CA            (778) 986-1981       http://www.feral1.com

Frank Whites Dive Store         1620 Blanshard St. Victoria   BC            V8W 2J6  CA            (250) 385-4713       http://www.frankwhites.com

Free Spirit Sports    203 First St. West   Revelstoke              BC            V0E 2S0   CA            (250) 837-9453       http://www.freespiritsports.com

Innerspace Dive & Kayak        3006 32nd St.          Vernon    BC            V1T 5M3 CA            (250) 549-2040       http://www.innerspacewatersports.com

Innerspace Dive & Kayak        2781 Hwy 97 North                Kelowna  BC            V1X 4J8   CA            (250) 763-2040                http://www.innerspacewatersports.com

Jim Attridge Ski Center           2706 48th Ave.        Vernon    BC            V1T 3R4  CA            (250) 542-1515       http://www.attridge.ca

Just Liquid Sports    106 Van Horne St. South        Cranbrook                BC            V1C 1Z3   CA            (250) 489-2837       http://www.justliquid.ca

Langley Diving         20055 Willowbrook Dr.           Langley    BC            V2Y 2T5   CA            (604) 514-8190       http://www.langleydiving.com

Little Treasures       1496 Cartwright St.                Vancouver               BC            V6H 3Y5  CA            (604) 677-3792      

Long Beach Surf Shop             630 Campbell St.    Tofino      BC            V0R 2Z0  CA            (250) 725-3800       http://www.longbeachsurfshop.com

Long Beach Surf Shop             2060 Peninsula Rd. Ucluelet  BC            V0R 3A0  CA            (250) 726-2700       http://www.longbeachsurfshop.com

Mallard'S Ski & Sport             532 Baker St.          Nelson     BC            V1L 4H9  CA            (250) 365-5588      

Mallard'S Ski & Sport             660 18th St.            Castlegar BC            V1N 2M9 CA            (250) 365-5588       http://www.sourceforsports.com

MEC         130 West Broadway               Vancouver               BC            V5Y 1P3   CA            (604) 872-7858       http://www.mec.ca

MEC         212 Brooksbank Ave.              North Vancouver     BC            V7J 2C1   CA            (604) 990-4417       http://www.mec.ca

MEC         1450 Government St.             Victoria   BC            V8W1Z2  CA            (250) 386-2667       http://www.mec.ca

MEC         6121 200th St.        Langley    BC            Y2Y 1A2   CA            (604) 534-4570       http://www.mec.ca

Mountain Baby       636 Baker St.          Nelson     BC            V1L 4J4    CA            (250) 352-1789                http://www.mountainbaby.com/catalogsearch/result/?o=o%27neill&q=o+neill

N.R. Motorsports    805 1st Ave.            Prince George         BC            V2L 2Y4   CA            (250) 563-8891       http://www.nrmotors.ca

North Shore Ski & Board        1625 Lonsdale Ave. North Vancouver     BC            V7M 2J5  CA            (604) 987-7245                http://www.northshoreskiandboard.com

Ocean Pacific Scuba               238 Lansdowne St. Kamloops                BC            V2C 1X7   CA            (250) 828-0188      

Ocean Pacific Scuba               1168 Battle St.        Kamloops                BC            V2N 2N5 CA            (250) 828-0188                http://www.opwatersports.com/products.html

Ocean Quest Water Sports    107-3790 Canada Way           Burnaby   BC            V5G 1G4 CA            (604) 436-1157       http://www.diveoceanquest.com

One Boardshop       2340 Hwy 97N        Kelowna  BC            V1X 4H8  CA            (250) 862-5874       http://www.oneboardshop.com/wake-board-wake-surf/

Pacific Boarder       1793 W 4th Ave.     Vancouver               BC            V6J 1M2  CA            (604) 734-7245       http://www.pacificboarder.com/surf-wetsuits

Pacific Pro Dive Ltd.                2270 Cliff Ave.        Courtenay                BC            V9N 2L4  CA            (250) 338-6829       http://www.pacificprodive.com

Parker Marine         1605 Comox Rd.      Courtenay                BC            V9N 3P7  CA            (250) 334-4808       http://www.parkermarine.ca/accessories-board-shop.php

Parker Marine Nanaimo         1920 East Wellington Rd.       Nanaimo BC            V9S 5X6   CA            (250) 741-1618                http://www.parkermarine.ca/accessories-board-shop.php

Performance Watersports      12-19889 96Th Ave.                Langley    BC            V1M 3C7 CA            (604) 881-0123      

Rayburns Marine World         740 Meridian Rd. NE              Calgary    BC            T2A 2N7  CA            (403) 273-4232       http://www.rayburns.com

Rayburns Marine World         2330 Enterprise Way              Kelowna  BC            V1X 4H7  CA            (250) 860-4232       http://www.rayburns.com

Redline Water Sports             45770 Luckakuck Way             Chilliwack                BC            V2R 4G2  CA            (604) 858-3688       http://www.tige.ca

Relic Surf Shop       1998 Pennislua Rd. Ucluelet  BC            V0R 3A0  CA            (250) 726-4421       http://www.relicsurfshop.com/wetsuits-and-rubber.html

Rowand's Reef Scuba Shop    1731 West 4th Ave.                Vancouver               BC            V6J 1M2  CA            (604) 669-3483                http://www.rowandsreefscubashop.ca

Sea to Sky Scuba     973 Marine Dr.        North Vancouver     BC            V7P 1S4   CA            (604) 990-3483      

Seca Marine            11410 Petrie Rd.     Lake Country           BC            V4V 1H8  CA            (877) 857-7322       http://www.secamarine.com

Shadybrook Resort  1783 Victoria Ave.  Windermere           BC            V0B 2L0   CA            (250) 342-8662       http://www.shadybrookresort.com/pro-shop/

Sherwood Marine Center       6771 Oldfield Rd.    Saanichton              BC            V8M 2A2 CA            (250) 652-6520       http://www.sherwoodmarine.com

Shuswap Ski & Board             302A Main St.         Sicamous                BC            V0E 2V0  CA            (250) 836-0081       http://www.shuswapsnb.com

Sitka        538 Yates St.           Victoria   BC            V8W 1K8 CA            (250) 385-7873       http://www.skateboard.com.au/shops/sitka-skate-and-surf-shop

Splash Swim & Cruise            2950 West 4th Ave.                Vancouver               BC            V6K 1R4  CA            (604) 736-8868      

Sports Rent             3-1950 Government St.          Victoria   BC            V8T 4N8  CA            (250) 385-7368                http://www.sportsrentbc.com/new_items.html

Stm Sports Traders 508 Discovery St.    Victoria   BC            V8T 1G8  CA            (250) 383-6443                http://www.sportstraders.ca/collections/watersports/wetsuits

Storm      444 Campbell St.    Tofino      BC            V0R 2Z0  CA            (250) 725-3344       http://www.stormcanada.ca/pages/online-surfshop-wetsuits-surfboards

Sun 'N Sup              176 Robinson Ave.  Naramata               BC            V0H 1N0 CA            (250) 809-9094       http://www.sunnsup.com

Sundown Diving      22 Esplanade          Nanaimo BC            V9R 4Y7  CA            (250) 753-1880       http://www.sundowndiving.com

The Beach               4314 Main St.         Whistler  BC            V0N 1B4  CA            (604) 932-7505       http://www.thebeachwhistler.com

The Boardroom       1723 W 4th Ave.     Vancouver               BC            V6J 1M2  CA            (604) 742-0032       http://www.boardroomshop.com

The Boardroom       2057 Lonsdale Ave. N. Vancouver          BC            V7M 2K4 CA            (604) 985-9669       http://www.boardroomshop.com

The Boardroom       1745 W 4th Ave.     Vancouver               BC            V6J 1M2  CA            (604) 734-7669       http://www.boardroomshop.com

The Boardroom       2057 Lonsdale Ave. N. Vancouver          BC            V7M 2K4 CA            (604) 985-9669       http://boardroomshop.com

The Boardroom       2057 Lonsdale Ave. North Vancouver     BC            V7M 2K4 CA            (604) 985-9669                http://www.boardroomshop.com/store/filtered/c_59/b_O%27Neill/

The Starting Line    825 Shswap Ave.    Chase      BC            V0E 1N0  CA            (250) 679-3428      

Top Notch               419C 9Th Ave. North               Golden    BC            V0A 1H0  CA            (250) 344-5560      

Tow-Rope Ski & Board Shop  415 Point Ideal Dr.  Lake Cowichan        BC            V0R 2G0  CA            (250) 749-3530                http://www.towropewatersports.com

Wabisabi 2310 Alberni Hwy   Coombs   BC            V0R 1M0 CA            (250) 248-6272      

Western Canoeing & Kayak    1717 Salton Rd.      Abbotsford              BC            V2S 4N8  CA            (604) 853-9320                http://www.westerncanoekayak.com

Wilson Diving          1790 Island Hwy     Colwood  BC            V9B 1H8  CA            (250) 478-4488       http://www.wilsondiving.com

Dive And Sea Sports               825 Mcbride Blvd.   New Westminster  BC            V3L 5B5   CA            (604) 524-1188       http://www.diveandsea.com

Reo Rafting             845 Spence Way     Anmore   BC            V3H 4Y6  CA            (604) 461-7238      

Abra Kid Abra          2024 Oak Bay Ave.  Victoria   BC            V8R 1E4  CA            (250) 595-1613       http://www.abra-kid-abra.com

    
 - MANITOBA -

MEC       303 Portage Ave.              Winnipeg             MB         R3B 2B4                CA          (204) 943-4202   http://www.mec.ca

Sportsman Enterprise    271 Madison St.                Winnipeg             MB         R3J 1H6 CA          (204) 788-1124                http://www.sportsmanmarine.com

 
 - NOVA SCOTIA -

Escape Outdoors              299 Commercial St.          North Sydney    NS          B2A 1B9                CA          (902) 241-4453                http://www.escapeoutdoors.ca

Halifax KiteSurfing           4030 Lawrencetown Rd.                Lawrencetown  NS          B2Z 1L4 CA          (902) 789-5483                http://www.halifaxkitesurfing.com

MEC       1550 Granville St.             Halifax  NS          B3J 1X1 CA          (902) 421-2667   http://www.mec.ca

 
 - ONTARIO - 

Algonquin Outfitters      86 Main St. East                Huntsville            ON         P1H 2C7                CA          (705) 787-0262                http://www.algonquinoutfitters.com

Boardsports       2010 Yonge St.   Toronto                ON         M4S 1Z9               CA          (416) 485-9463   http://www.boardsports.ca

Buckeye Source For Sports          12 Bolton St.       Bobcaygeon       ON         K0M 1A0              CA          (705) 738-9283                http://www.buckeyesurf.com

Indian River Trading Company    1 West St.            Port Carling         ON         P0B 1J0 CA          (705) 765-0011                http://www.indianrivertradingmuskoka.com

MEC       366 Richmond Rd.            Ottawa ON         K2A 0E8                CA          (613) 729-2700   http://www.mec.ca

MEC       61 Bryne Dr.       Barrie    ON         L4N 8V8                CA          (705) 792-4675   http://www.mec.ca

MEC       1030 Brant St.    Burlington           ON         L7R 0B2 CA          (905) 333-8559   http://www.mec.ca

MEC       400 King St. West             Toronto                ON         M5V 1K2              CA          (416) 340-2667   http://www.mec.ca

MEC       1230 Wellington Rd.        London ON         N6E 1M3              CA          (519) 668-6657   http://www.mec.ca

Sail Plein Air        175 Trainyards Dr.            Ottawa ON         K1G 3X8               CA          (613) 800-0939   http://www.sail.ca

Sail Plein Air        665 Laval Dr.       Oshawa                ON         L1J 0B6  CA          (905) 448-1900   http://www.sail.ca

Sail Plein Air        137 Chrislea Rd.                Vaughan              ON         L4L 8N6 CA          (905) 266-1033   http://www.sail.ca

Sail Plein Air        2208 Industrial St.            Burlington           ON         L7P 0N6                CA          (905) 592-0722   http://www.sail.ca

Sail Plein Air        162 North Queen St.       Etobicoke            ON         M9C 1A8              CA          (416) 915-5002   http://www.sail.ca

Sail Plein Air        150 Holiday Inn Dr.          Cambridge          ON         N3C 1Z4                CA          (519) 231-0113   http://www.sail.ca

Surf Ontario       100 Sunrise Ave #103     Toronto                ON         M4A 1B3              CA          (647) 882-7873                http://www.surfontario.com

 
 
 - QUEBEC -

Drummondville Marine 4550 Boulevard Allard    Saint-Nic_phore               QC          J2A 1R1 CA          (819) 478-2297                http://www.drummondvillemarine.com

La Boutique Sharks          313 Blvd. Cartier O           Laval      QC          H7N 2J3                CA          (450) 663-5543                http://www.boutiquesharks.com

La Boutique Sharks          8025 Blvd. Taschereau   Brossard              QC          J4Y 1A4 CA          (450) 462-3795                http://www.boutiquesharks.com

MEC       405 Rue Saint-Joseph St. East     Quebec City       QC          G1K 3B6               CA          (418) 522-8884   http://www.mec.ca

MEC       4394 Rue Saint-Denis      Montreal             QC          H2J 2L1 CA          (514) 840-4440   http://www.mec.ca

MEC       8989 De L'Acdie Blvd.      Montreal             QC          H4N 3K1               CA          (514) 788-5878   http://www.mec.ca

MEC       4869 Tashchereau Blvd. Longueuil            QC          J4V 3K3 CA          (450) 766-1359   http://www.mec.ca

S.G. Sport Marine            124 Authier         St. Alphonse De Granb  QC          J0E 2A0 CA          (450) 777-1101                http://www.sportmarine.ca

S.G. Sport Marine            13805 Rue de la Chapelle              Mirabel                QC          J7J 2C9  CA          (450) 565-1111                http://www.sportmarine.ca

Sail Plein Air        5200 Des Gradins Blvd.  Quebec                QC          G2J 0B8                CA          (418) 476-7777   http://www.sail.ca

Sail Plein Air        2850 Rue Jacques-Bureau Ave.  Laval      QC          H7P 0B7                CA          (450) 688-6264   http://www.sail.ca

Sail Plein Air        1085 Industrie Blvd.        Beloeil  QC          J3G 4S5 CA          (450) 467-5223   http://www.sail.ca

Sail Plein Air        8780 Leduc Blvd.               Brossard              QC          J4Y 0G4 CA          (450) 321-1835   http://www.sail.ca

Sport Radical      325 Rue Marais Quebec City       QC          G1M 3R3              CA          (418) 684-0600                http://www.sportradical.com

 
 
 

O'Neill Wetsuits Customer Service

Q.How can I contact Wetsuits Customer Service? 
A. U.S. and Canada Inquiries: 
1071 41st Ave. 
PO Box 6300 
Santa Cruz, CA 95063 
Phone: 800-538-0764 
Email: info@oneillwetsuits.com 

A. European inquires: 
O'Neill Wetsuits Ltd. 
Units 11-14 
Holmbush Industrial Estate 
Midhurst 
West Sussex 
GU29 9HX 
Email: wetsuits.eu@oneillwetsuits.com

Q. What is the Warranty and Repair information for my wetsuit, boot, hood, gloves, rashguard -UV protection, or wake-waterSki vest? 
A. Wetsuits General Warranty Information and Policy 
If the product is found to be defective under normal use and proper care, O’Neill will repair or replace the product at our sole discretion. The decision to replace or repair a product is made by the O’Neill Warranty Department after receipt of the defective product. At no time does O’Neill offer refunds. Defective product should be returned clean and dry, postage prepaid. Please include product description, product defects, requested action, return address (be sure to include postal code, especially for Canadian addresses), daytime phone number with area code, customer’s name and a copy of the purchase receipt sent to the address below. Suits without a copy of the purchase receipt will NOT BE COVERED UNDER WARRANTY.

The following will not be Covered Under Warranty

  • Products classified as seconds
  • Fading from sunlight
  • Alterations
  • Materials over 1 year (from date of original purchase), or 90 days for accessories
  • Repairs or alterations done by anyone other than O’Neill or an O’Neill authorized repair facility
  • Warranty request without original receipt

For U.S. warranty return information: 1-800-331-1637 or info@oneillwetsuits.com

Product Warranty and Repairs 
All flat-stitched products, glued and blindstitched products and fluid seam weld products:

  • Limited 1-year warranty (from date of original purchase) on workmanship and materials.

Neoprene Dry Suits, Waterproof Zipper Excluded:

  • Limited 1-year warranty (from date of original purchase) on workmanship and materials.

Fabric Dry Suit, Waterproof Zipper and Latex Seals Excluded:

  • Limited 1-year warranty (from date of original purchase) on workmanship and materials.

Accessories:

  • Limited 90-day (from date of original purchase) warranty on workmanship and materials.

General U.S. and Canada Repair Information 
For repairs received from the dealer or end user, O’Neill offers a:

  • 10-Business Day Turnaround for warranty Stitched Suits
  • 15-Business Day Turnaround for warranty Glued Suits
  • 20-Business Day Turnaround for warranty Fluid Seam Welded Suits
  • 30-Business Day Turnaround for all Fabric Dry Suits
  • 30-Business Day Turnaround for all Non-Warranty Repairs

Repairs are to be returned clean and dry, postage paid. Please include the name and a daytime phone number with area code, return address (be sure to include postal code, especially for Canadian addresses), product description, and requested action. Send (UPS is our suggested shipper) the suit with the tag to the applicable address below.

Examples of suits that will be rejected for repair 
The following suits will be rejected for repair and returned to the customer. Even if the customer is willing to pay for the repair, we will not accept the suit, as doing so will take away resources from valid repairs, jeopardizing their turnaround time. 
Home repairs have been done, including but not limited to:

  • Re-gluing of seams using Aqua Seal, or like product.
  • Patching of seams using duct tape, rubber patches, or like product.
  • Re-sewn seams with sewing machine or by hand using needle and thread.

The suit is clearly worn and should be retired; some symptoms include but are not limited to:

  • Cracked, dry neoprene
  • Product has been misused or improperly cared for Generally, any excessive repairs considering the condition and age of the suit.

In the U.S.: 
O’Neill U.S. Warranty Repair 
1022 Bay Marina Drive, Suite 140B 
National City, CA 91950-6302 

In Canada: 
Oceaner Sports 
5759 Sidley Street 
Burnaby BC V5J 5E6 
Tel: 604 434 0069 #22 
Fax: 604 434 0092

Dealers Only:
Q. How do I return my wetsuit, boot, hood, gloves, rashguard -UV protection, or wake-aterSki vest? 
A. Wetsuit Returns

  1. O’Neill does not accept color or size exchanges.
  2. Any return will be charged a 20% restocking fee.
  3. Product may not be returned without obtaining a Return Authorization (“RA”) number from O’Neill. The RA number may be obtained by calling O’Neill Customer Service at 1-800-331-1637. This RA number must be clearly visible on the outside of all returned packages. The issuance of RA’s is subject to the sole discretion of O’Neill.
  4. All return requests must be accompanied by the invoice/customer order number on which the goods were shipped.
  5. All returned products must be shipped freight prepaid. Unauthorized and freight collect returns will be refused.
  6. Authorized returns will be credited back to dealer including the discount terms after receipt of product. Changes or additions to existing RA’s must be approved by an O’Neill Sales Manager Unauthorized changes or additions will be returned.
  7. O’Neill has the right to refuse any returned product that is damaged by any means including but not limited to improper packing or improper display methods at dealer’s location, or damage caused by customers.
  8. “Discounted,” “Discontinued,” “Seconds”, and “Altered” suits are FINAL SALES ONLY. NO RETURNS FOR ANY REASON WHATSOEVER.

Send authorized returns (U.S. and Canada) to: 
O’Neill Returns 
1022 Bay Marina Drive, Suite 140B 
National City, CA 91950

Q. How can I request stickers? 
A. To request stickers mail a self addressed, stamped envelope to: 
O’Neill Wetsuits 
PO Box 6300 
Santa Cruz, CA 95063

 
 
 

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